Privacy Policy for MBito

At MBito, we are committed to protecting the privacy and security of our users. This privacy policy describes how we collect, use, and share personal information about you when you use our MBito app (“App”). Information We Collect We may collect personal information about you when you use our App. The types of personal information we may collect include:

Vehicle information, including make, model, year, and VIN
Diagnostic information, including fault codes and vehicle performance data
Contact information, including name, email address, and phone number
Usage information, including app usage data and preferences

How We Use Your Information We may use the personal information we collect for the following purposes:

To diagnose and code Mercedes vehicles
To provide customer support and respond to your inquiries
To communicate with you about our products and services
To improve our App and enhance the user experience
To comply with legal obligations

Sharing of Your Information We may share your personal information with third-party service providers who perform services on our behalf, such as hosting and maintenance of our App. We may also share your information with our affiliates and partners, with your consent.

Deleting your account. If for some reason you ever want to delete your MBito account, you can do that any time by contacting us via email ask@mbito.app, or opening the MBito app, logging in with your username and password, selecting button "Settings -> Delete my account". When your account is deleted, we may retain your information to resolve open claims, or we may be obliged to retain your information as part of an open legal claim. When we retain such data, we do so in ways designed to prevent its use for other purposes.

We may disclose your personal information to comply with legal requirements or to protect the rights and safety of our users or others.

Security of Your Information We take reasonable measures to protect the security of your personal information. However, no security system is perfect, and we cannot guarantee the security of your information.

Your Choices You may choose to opt-out of receiving promotional emails from us by following the instructions in those emails. Please note that even if you opt-out, we may still send you non-promotional messages related to your use of our App.

Children's Privacy Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

Updates to This Policy We may update this privacy policy from time to time. If we make changes to this policy, we will notify you by posting the updated policy on our website or through the App.

By using the MBito Services, you confirm your awareness and understanding that you may affect electronic and technical systems of a vehicle by using the functions of Application. All the responsibility and risk of any effects on functioning of a vehicle resulting from the use of hardware and software of MBito, UAB, including, but not limited to the effects on functioning of safety systems, rest exclusively with you.

You must use the hardware and software of MBito, UAB in a responsible manner, having critically assessed your knowledge about programming (coding) of a vehicle. The use of functions of the Application may disarray the default (factory) settings of the vehicle, and disrupt work of the key systems, including braking, safety and others as a result of which the vehicle may become unfit or unsafe to be operated. The use of functions of the

Application may void the warranty applicable to the vehicle, its separate parts and systems, and accordingly you should contact vehicle manufacturer’s representatives for validity of warranty terms. We do not advise using functions of the Application if you do not have special knowledge of programming (coding) of a vehicle.

If there is a suspicion that some settings do not work properly after the use of Application, it is highly recommended to contact our customer support firstly.

the use of the Application functions may inflict damage on your or third party property, health or life. Do not use the Application, if you do not understand, anticipate and/or wish to experience the effects that may be caused by the use of certain functions, including, but not limited to those listed below:
- Adaptations;
- Security Access;
- Coding;
- Subsystem coding;
- Output test;
- Change diagnostic service.

MBito, UAB DOES NOT BEAR ANY DIRECT OR INDIRECT LIABILITY FOR PECUNIARY OR NON-PECUNIARY DAMAGE CAUSED OR THAT MAY BE CAUSED TO YOUR OR THIRD PARTY PROPERTY, HEALTH OR LIFE AS A RESULT OF USE OF THE HARDWARE OR SOFTWARE OF MBito, UAB.

MBito, UAB DOES NOT BEAR ANY DIRECT OR INDIRECT LIABILITY FOR THE WARRANTY APPLICABLE TO THE VEHICLE, ITS SEPARATE SYSTEMS OR PARTS, OR FOR INVALIDITY OF SUCH WARRANTY AS A RESULT OF USE OF THE HARDWARE OR SOFTWARE OF MBito, UAB.

For your own safety, MBito, UAB warns you against using the Services while driving. MBito, UAB is not responsible and will not indemnify for any damages sustained due to failure to observe this provision.

All the provisions of these Terms of Use irrespective of their language are binding upon you if you use the Services of MBito, UAB.

When you access the Services as a user, these Terms of Use do not restrict or forfeit your rights guaranteed by provisions of applicable legislation.